Ten years of Apple iPhones and an estimated 1.2 billion sold, the iPhone has become a household name.
But when the iPhone 8 released in September, customers complained their old phone slowed down.
In the next three months, Google searches for the keywords iPhone slow jumped about 50 percent.
Users speculated Apple had slowed their phones to push them to upgrade.
On Wednesday Apple admitted it has deliberately slowed older iPhones,
explaining that as iPhone batteries aged and degrade , they can overload and unexpectedly shut down.
Slowing the phone, said the company, stopped the overloading.
It affects the iPhone 6 success, SE and 7 models.
Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices.
Last year we released a feature to smooth out the instantaneous (current) Peaks only when needed to prevent the device from unexpectedly shutting down.
It was a perfectly legitimate software fix, but the problem was they didn’t tell anybody.
They do have a stunningly good reputation for many things, but openness isn’t really one of them.
They’re notoriously secretive.
And then the court action began.
Two law students in California filed a class-action lawsuit, then people from four different states filed in a Chicago Court.
More are expected.
They say they never consented to allow Apple to slow their iPhones and demanding replacement phones and compensation.
If a nationwide class action gets the go-ahead, it would apply to all people in the US with iPhones older than an 8.
If you have software flaws and you try to hide them,
All sorts of things, then security researchers like the one who found listen and will find it and they will publicize it.
And there’s already a lawsuit in the States.
You know this is within a day of it being confirmed. And I’m sure there will be others around the world.
The iPhone is estimated to be the most profitable piece of technology to hit the market.
If Apple continues to benefit, it may depend on whether they come out of this saga unscathed.